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  1. Barry Gale, author of four career books, including, "Discovering What You're Best At" and "Stay or Leave," and May Fraydas, former Assistant Director of Career Counseling and Placement at the University of Wisconsin, give some specific advice for those in the job hunt. Topics discussed are how to get your resume noticed, how to find out what a company really wants from an employee, where to find the jobs t
  2. The unwritten competitive edge is business etiquette. There are a variety of atmospheres, knowing the parameters is vital. In the job interview process first impressions are stresses--never another chance for first impression. Your appearance, dress more formally than less, positive attitude and an impressive resume are important. Business meal etiquette is addressed. Bottom line appearances and conduct ru
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  3. This program focuses on the importance of written communication in business. It demonstrates why written communication must be clearer and leaner than oral communication (written communication cannot rely on vocal tones, facial expressions, and gestures to help clarify messages). Dr. Kiely presents the five types of business writing-memos, correspondence, reports, proposals, and e-mail and describes the ru
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  4. How to deal with the chaos in today's workplaceRon MeissChange has always been a fact of life. But change used to be incremental. We dealt with it step-by-step. Today's change is exponential--change piled upon change. It comes in the form of technology, the global economy, changing attitudes among customers and workers. 'It's crazier than ever out there,' says Ron Meiss. Today's reality dic
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  5. The first program presents an overview of the role communication plays in today's constantly changing work environment. It defines communication as a complex two-way interaction that uses a variety of symbols, styles, and channels to transmit messages. It describes the basic components of the communication system in order to help students evaluate their own communication experiences and create more powerfu
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  6. Quality corporate communication is never successfully delivered until it's accurately received and recalled. So communications should be designed and delivered to assure the most accurate reception and receiver recall. Miscommunication can be costly to a business, especially when it results in errors, wasted effort, even injury. So how do corporations assure the highest levels of accuracy in reception and
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  7. How to recognize and deal with angerDr. Harles E. ConeAnger is a misunderstood emotion. The truth is that it would not be possible to live effectively without experiencing strong feelings. Anger is not the problem--it's how we deal with it. Channeling it into something constructive is a process everyone in the workplace can benefit from.* Three major sources of anger* The 'A
  8. How to find balance in what you doHarles E. ConeContinuous improvement is a very important business concept today. It begins with an analysis of the work process and a commitment to finding ways to do it better. PERSONAL DEVELOPMENT is also a very important part of the improvement process. Each of us must be willing to analyze our work performance and find ways to improve what we do.
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  9. How to handle 'normal' differences with people.Ed GriefDealing with different behaviors does not have to stay difficult. Real solutions exist that can work for you. You'll see how to recognize and identify specific behaviors you have been dealing with...how to understand why difficult people respond so predictably and persistently in their aggravating and argumentative ways-- How to
  10. How to handle 'very difficult' problem people.Ed GreifDealing with very difficult people will never be enjoyable for any of us. But through knowledge you'll gain in this unique program, you'll know how to deal with aggressive Attackers/Exploders sneaky Foxes the passive Complainers, Yes-people and other 'very difficult' people with greater effectiveness, greater confidence, and greater succ
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